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Privacy Policy

2wayMe respects your privacy and endeavor to provide you secure and seamless access to our Platform. Therefore, our policy contains provisions pertaining to the information protection, retention and our security measures related to safeguarding your information. We advise you to have a careful read of our privacy policy.

What do we collect?

We collect personal and non-personal information (explained below) from you when you voluntarily provide information at the point of subscribing to our Services. We also collect information automatically from other technical means. Personal and non-personal information together will be referred to as [“ information ”].

Personal information

The type of personal information that we may collect and retain would be your name, email address, contact number and in the event of a Host, details about your expertise/credentials and suitability to provide services as a Host.

You may appreciate that we do not have access or we will not obtain, store or retain any financial details that allow us or a third party to operate your debit or credit card through our Platform.

Since you are voluntarily providing this information at the point of subscribing to our Services, you agree that we have a reasonable and lawful basis to engage in certain functions such as compliance with the law, update you of our Service offerings and marketing efforts.

We agree to not to render your personal information to any the third parties.

Non-personal information

You agree that when you subscribe to our Services, there will be basic non – personal information collected via tracking application such as “Cookies”. Cookies are alphanumeric identifiers in the form of text files that are inserted and stored by your web browser on your hard drive.

The types of non-personal information that we may obtain by Cookies and the usage of our Platform would be (a) browser type, IP address, date, time and length of your visit in the Platform.

We use your non – personal information to recognize and understand your choices and preferences. This will enable us to update you further about our Services, facilities, Packages and products.

Information we collect about you from third parties

2wayMe might obtain your information from third party sources if you choose to connect with us through the ‘Social login option’. With Social Login, you will be able to log into MiniTV through one of your social media platforms such as FaceBook, Instagram and Google, in this case, identified as third party sources. It is designed to simplify the login process for you. 2wayMe may collect your information such as your Facebook ID or Google user ID, first and last names, email address and profile photo when you log in to 2wayMe using a social-login button. We will not share any of this information about you or your activities collected from a linked social-networking service without your approval. This means we will not post anything to your Facebook wall or Google account. Further, we recommend you to read the privacy policies of the respective social media platforms that you would use, to understand their information sharing policies.

Why do we collect and share your information?

The purpose behind collecting your information is to provide you with an efficient and safe customer experience. Therefore, we collect information that we deem necessary to provide you with a secure and efficient customer service experience.

We may disclose your information in the following circumstance:

When we are obligated to disclose your information to a government institution or law enforcement authority as required by law, or based on an order received by a court of law.

When we have a reason or a good faith basis to believe that someone is causing injury to or interference with our rights or property or to prevent such injury or interference to the rights or property.

We will not collect and retain information of a minor below the age of 13. In respect of minors between the ages of 13 – 18, Representative’s consent will be required to obtain and retain information. The Representative’s consent will be validated by following certain verification procedures.

How do we retain your information?

Most of the non-personal information collected by us will automatically get deleted after a lapse of a certain period of time. You may also appreciate that some of your personal information will be deleted upon you deleting your account with us.

However, we may also retain some of your information, as prescribed by the laws.

How do we protect your information?

We will take all reasonable security precautions to protect your personal information provided to us. We have adopted and maintain a security program that includes technical, and other security measures designed to protect your personal information in compliance with the accepted industry standards and applicable law, against anticipated or actual threats to the security of personal information.

However, you agree that whilst we take all reasonable security precautions to ensure the safety of your personal information, we cannot guarantee that your information, whether during transmission or while stored on our Platforms will be free from unauthorized access or that loss, misuse, destruction, or alteration will not occur. Therefore, you agree that we cannot be held liable for any such theft or loss of, unauthorized access or damage to, or interception of any data or communications including personal information except for negligent act, omission or fault on our part to comply with the established practices or to comply with the law.

Other crucial policy details

Our data protection policy is governed by the laws of the United States of America and the laws of the State of Florida.

In the event we receive formal written complaints from any jurisdiction, we will endeavor to corporate with the appropriate regulatory authorities, including local data protection authorities of the said jurisdiction

We reserve the right to amend the policy statement from time to time. Any such changes to the policy will be notified to you.

If you have any questions or inquiries concerning the Privacy Policy, you may contact 2wayMe by email at support@2wayme.com.

Last updated on –08.02.21